SmartNotice™
Pre-Termination & Revenue Enforcement System
SmartNotice is a bylaw‑driven revenue enforcement system that helps South African municipalities issue, track, and legally serve pre‑termination of services notices to residents with outstanding rates & taxes.
Platform Features
Everything your team needs in the field
Built specifically for South African municipalities. Every feature maps to a real legal or operational requirement.
Issue Notices Digitally
Create and assign pre-termination notices in seconds. Full resident details, arrears amounts, and due dates captured at the point of issue.
Photo Evidence Capture
Field agents photograph the property and notice delivery directly in the app. Evidence is timestamped and attached to the case file.
GPS Location Tracking
Every delivery attempt is geotagged automatically. Coordinates and accuracy are recorded as legal proof of service location.
Full Audit Trail
Every action — created, assigned, attempted, served — is logged with agent name, timestamp, and notes. Legally defensible chain of custody.
Multi-Agent Workload
Assign notices to specific field agents. Supervisors track progress across their entire team from a single dashboard.
Mobile-First Field App
Designed for field use on a phone. Camera, GPS, and offline-capable forms so agents can work anywhere, even on data.
How It Works
From notice to legal record in 3 steps
Create the Notice
Enter the resident's details, account number, arrears amount, and assign it to a field agent.
Field Agent Delivers
The agent visits the property, captures photos, locks GPS coordinates, and records who accepted the notice.
Service Confirmed
The notice is marked served with method, agent, timestamp, and evidence — creating an irrefutable legal record.
100%
Legal Compliance
Every notice fully documented
3×
Faster Service
vs paper-based processes
6
SA Metros Supported
JHB, CPT, eThekwini & more
0
Lost Notices
With digital audit trail